Returns & exchanges

We want you to love what you take home. If something isn't right, here's how returns work at Beauty & Beyond SuperCenter, in store and for online orders picked up in store.

Returns and exchanges

• Unopened, unused items in their original packaging can be exchanged, or returned for store credit, within 14 days of purchase.
• Please bring your receipt or your online order confirmation.
• All sales are final: we don't give cash or card refunds on returns. Returns are for an exchange or store credit only.

Final sale items

For hygiene reasons, these items can't be returned or exchanged once they leave the store:

• Wigs, hair bundles, braiding hair, crochet hair, ponytails, closures and frontals
• Lashes, and any opened or used cosmetics, skin care or hair care
• Clearance items

Damaged or defective items

If an item is damaged or defective, bring it back within 14 days and we'll exchange it for the same item, or give store credit if we're out of stock.

Online orders for pickup

• You can order ahead: choose your pickup date and time at checkout. Please pick up on that date, or by closing time the next day we're open. Orders not picked up by then are cancelled, and online payments for them are refunded to the original card, since the order was never collected.
• Need to cancel before pickup? Call us at 334-649-1083.

Questions

Visit us at 5484 Atlanta Hwy, Montgomery, AL 36109, or call 334-649-1083.